Please follow the procedure below for returns:

Use the below link to open our return center to begin your return. Have your order number and email ready to begin your return

RacquetGuys Return Center

If you have any questions regarding your return, feel free to give us a call toll free at 1-(888)-589-6888 or email us at

  • Returns are accepted within 30 days of the invoice date.

  • Return items must be unused with tags on the original packaging.

  • Strung racquets will not be refunded the labor or cost of string.

  • Customer is responsible for return shipping cost. 

  • For International customers (outside of North America), please use your country’s Postal Service and check off the “Returned Goods” box in the customs form.  DO NOT use UPS, FedEx, DHL or any other courier (these will be refused).
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