Green Tennis Machine's are not eligible for free shipping. Please feel free to call or email our Customer Service Team if you have any questions about the Green Tennis Machine (1-888-589-6888 or info@racquetguys.com).
Canadian Testimonials:
“The GTM is great and has revolutionized our whole tennis ball program!” Tony Roth Tennis Director, Ottawa Athletic Club “I am a believer! When the GTM ball reviver came to the Badminton & Racquet Club, I was skeptical. Re-pressurize a tennis ball? Take a dead tennis ball and bring it back to life? Are you kidding me? But after cooking several batches of balls in the GTM I am a believer. My ball hoppers are full of good tennis balls and I can reuse all the compression balls for the juniors. I have even been helping my colleagues out by re-pressurizing some of their balls. Every club should have one!” Tom Kern Director of Tennis, Badminton & Racquet Club Toronto “Our GTM 150 works well and allows us to cut down on new ball purchases and be more ‘green’”. Wayne Elderton Tennis Director, Grant Connell Tennis Centre “The machine has been fantastic up to this point. I have had no problems and it has been great! I have cycled the balls through a couple of times now and was happy with the results. Very happy. Thank you.” Henry Choi Head Pro, Richmond Country Club ITF Professional Player
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.